I'm a designer, researcher, and strategist who helps people navigate and build the future with greater confidence, clarity, and connection.
Current
Design Strategist and Researcher / Freelance
Work
Research & Service Design
PacificSource
Reimagined Medicare member engagement for better health outcomes.
Research & Strategy
Omidyar Network
Developed support for a new generation of young tech activists.
UX Design & Research
Zimmer Biomet
Led website redesign and research for a $26.2b medical technology company.
UX Design & Research
Universal Insurance
Made home insurance policies and claims easier to understand.
Service Design & Research
Somali Health Board
Co-designed culturally relevant approaches to destigmatize mental health in the Somali community.
Futures & Foresight
Strategic Foresight & Speculative Design
Future of AI in Education
Exploring transitions to ethical and equitable AI futures in education.
Foresight Workshops & Speculative Design
Future of Healthcare
Sparked new ideas and drove executive alignment around emergent opportunities in healthcare.
Strategic Foresight & Speculative Design
Future of Content
Developed strategy recommendations and feature concepts to make entertainment futures more personal and inclusive.Hi, I’m Kelly (they/them)!
I have 10+ years of experience in design, research, and strategy, creating products and experiences for organizations of all sizes. Most recently, I’ve worked in design, strategy, and research for clients across consumer and enterprise technology and social impact, bringing together strategy-led design, responsible innovation, emerging technologies, systems change, and cultural shifts. I’ve worked as a sole designer, individual contributor, and team manager, and I excel at improving processes and collaborating with cross-functional teams. I also led digital and experiential marketing and events for clients at Fast Company. People I’ve worked with describe me as a “fantastic partner with a serious command of your expertise” and “quick on the draw, thoughtful, and highly consultative.”
I’ve held leadership positions for the Design Futures Initiative and IXDA and was the production manager and co-host for the futures–focused podcast z\topia.
I'm also a former competitive track cyclist who co-founded New York's first women’s and non-binary fixed-gear racing team and co-managed an international women’s crit racing team.
Experience
Design and Product Strategy
UX Design
Service Design
Qualitative Research
UX Research
Communication Design
Participatory Design
Behavior Change Design
Strategic Foresight and Speculative Design
(Some) Areas of Interest
Responsible Technology
Artificial Intelligence and Generative AI
Futures and Foresight
Decentralized Web and Web 3
Climate, Sustainability, and Regenerative Design
AR/VR/MR
Gen Z and Alpha
Sociotechnical Strategy
Cultural Change
Entertainment
Healthcare
Education
