Kelly Neuner
 

I'm a multidisciplinary design strategist, researcher, and futures thinker who helps people navigate change across technology, systems, and culture.

 
 

Current

Design Strategist and Researcher / Freelance
School for Poetic Computation / Agential Worldbuilding
Gray Area / Cybernetic Countercultures

 
 

Work

Research & Service Design

PacificSource

Reimagined Medicare member engagement for better health outcomes.

Research & Strategy

Omidyar Network

Developed support for a new generation of young tech activists.

UX Design & Research

Zimmer Biomet

Led website redesign and research for a $26.2b medical technology company.
 

UX Design & Research

Universal Insurance

Made home insurance policies and claims easier to understand.

Service Design & Research

Somali Health Board

Co-designed culturally relevant approaches to destigmatize mental health in the Somali community.

UX Design

Tableau

Helped people find their unique path to data confidence.
 
 
 
 

Futures & Foresight

Strategic Foresight & Speculative Design

Future of AI in Education

Exploring transitions to ethical and equitable AI futures in education.

Foresight Workshops & Speculative Design

Future of Healthcare

Sparked new ideas and drove executive alignment around emergent opportunities in healthcare.

Strategic Foresight & Speculative Design

Future of Content

Developed strategy recommendations and feature concepts to make entertainment futures more personal and inclusive.
 
 

Hi, I’m Kelly (they/them)!

I have ten years of experience across strategy, UX, and communications. Most recently, I’ve worked in design, strategy, and research for clients including NBCUniversal, Omidyar Network, and Gates Ventures focused on responsible innovation, emerging technologies, systems change, and culture shifts. I’ve also developed end-to-end products for startups and enterprise companies and led digital and experiential marketing campaigns and events for clients at Fast Company.

I’ve served in leadership positions for the Design Futures Initiative and IXDA and was the production manager and co-host for the futures–focused podcast z\topia.

I'm also a former competitive track cyclist who co-founded New York's first women’s and non-binary fixed-gear racing team and managed an international women’s crit racing team.

 
 

Experience

  • Design and Product Strategy

  • UX Design

  • Service Design

  • Qualitative Research

  • UX Research

  • Communication Design

  • Participatory Design

  • Behavior Change Design

  • Strategic Foresight and Speculative Design

(Some) Areas of Interest

  • Responsible Technology

  • Artificial Intelligence and Generative AI

  • Futures and Foresight

  • Decentralized Web and Web 3

  • Climate, Sustainability, and Regenerative Design

  • AR/VR/MR

  • Gen Z and Alpha

  • Sociotechnical Strategy

  • Cultural Change

  • Entertainment

  • Healthcare

  • Education

 

Select Clients